Privacy notice
Nuvo v2.6.30 · Author: WiBiz (wibiz.ai)
Who to contact
Nuvo is a WiBiz product. Send questions about your personal data, access, correction, deletion or withdrawal of consent to hello@wibiz.ai with the subject “Nuvo privacy”. Include your account email and shop name so our team can locate your request. Do not send passwords, sign-in codes or unnecessary personal documents.
Information you provide
Nuvo processes your sign-in email, shop details, outlet and staff access settings, and the business records you enter. Records can include sales, purchases, supplier details, recipes, stock movements, uploaded documents, photographs, voice recordings and their extracted text. These records can contain personal data if you include it. Only upload information you are authorised to share, and remove unrelated personal details first.
Why information is processed
Information is used to sign you in, control access to your authorised shops, store and display your records, extract and translate details you submit for review, calculate the views you request, provide exports, and investigate support or security issues. Connected services process the information needed for the connection you choose.
Service providers and processing locations
Nuvo uses service providers for hosting, database and file storage, sign-in delivery, document and audio processing, and payment processing where enabled. A submission for automatic reading is sent to the relevant processing service. Processing can involve locations outside Singapore. Contact our team before submitting information if you need details about processing locations or service providers for your organisation.
Saved records and retention
Saving a record or uploading an original stores it in your workspace. Closing your browser or signing out does not delete those records. A failed automatic reading can still leave the original saved for manual review. Ask our team about deletion or retention requirements; do not assume a failed reading, an expired viewing link or a cancelled subscription deletes the underlying record. Requests need account and authority verification and may be subject to applicable record-keeping requirements.
Cookies and this device
Nuvo uses sign-in cookies and stores interface preferences such as language, appearance and text size on your device. Its service worker caches static app resources; financial API responses are excluded from that cache. Sign out on shared devices and avoid saving exports where other people can access them.
Your choices
You can review captured details before posting them, correct records using the available workspace controls, and export records for your own use. Contact our team for personal-data requests or to stop a processing activity. Stopping processing needed to operate your account can limit the service we can provide. We will explain the steps relevant to your request.